We take managing your property personally.
Highcliffe Property Management has been established by John Woodhouse and Jordan Pollard, who have a combined experience in excess of 30 years in the management of residential leasehold blocks of flats and private freehold estates in Dorset and Hampshire.
We have considerable experience, knowledge and understanding of the Property Management sector. At hpm we are solely focused on residential leasehold properties and private freehold estates, we concentrate on this specialist sector therefore allowing us to build further upon our reputation for serving the industry at a fair price.
“We always remember you are the client and this is your property and investment”
Our core business ethos is based around service to our clients, honesty, transparency, hard work and above all communication. We look to supply a bespoke comprehensive management service which we are able to tailor to meet the client’s needs. We understand that the requirements of our clients, be that Residential Management Companies, Right to Manage Companies, freeholder’s or developer’s vary as much as the property themselves or indeed the individual residents. Subject to legislative constraints we will tailor our Management Service to meet the individual needs of the clients, the buildings, the people and their aspirations.
We have an extensive base of local contractors available to meet the needs of our clients. Our contractors are carefully vetted to ensure they have all the appropriate qualifications and insurance. We expect them to respond promptly, act professionally and complete works to the highest standard.
We do not dictate to our clients, we seek to inform, advise and be proactive in the management of the developments which we are involved.
Meet the team.
Our team have considerable experience in the property sector offering a friendly, approachable and professional service, all having lived and worked locally for many years. The business benefits from their knowledge and appreciation of the local area, its people, the wider community plus our client’s individual requirements.
At hpm we strive to ensure our knowledge and understanding of the sector is at the forefront of the ever changing legislation and regulations of the property management industry to supply timely, appropriate and individual advice on your property and development.
John Woodhouse MIRPM
In 1995 John established Homecare Property Management which became a very successful Property Management Company. In 2011 he merged Homecare with a Bournemouth based Company,
however the reality of this merge did not prove to be all he had envisaged and hope for, so he had to reconsider his options.
An opportunity arose to set up “Highcliffe Property Management” – hpm in conjunction with Jordan along with a number of staff formerly employed by “Homecare”.
John has always enjoyed being involved with community and charity work. He is an active member of local caravanning group and when able Gardening and Cooking.
Jordan Pollard BSc AIRPM
Jordan has a degree in Estate Management from Reading University and is an associate member of the IRPM (Institute Residential Property Managers).
Having worked in the property industry since 1997 specialising in Property Management since 2001 and working for a number of Managing Agents both locally and nationally giving Jordan a wealth of experience and knowledge combined with a detailed understanding of the property management sector.
In his spare time Jordan enjoys playing and watching various sports, is an avid cook, enjoys reading and films plus spending time with his family and socialising with friends.
Barbara Mackay Accounts Manager
Barbara has worked closely with John for the last eight years and deals with all aspects of the client finances including bank accounts, demanding and collecting service charges, payment of contractors and all other aspects of financial management.
Barbara works closely with various accountants in the preparation of annual accounts on behalf of our clients.
Diane Hegarty Legal Admin/PA to John Woodhouse
Di deals with the day to day administration of running the property portfolio, specialising in solicitors enquires in respect of sales and subsequent legal administration, client company administration and secretarial works.
Attending Annual General Meetings, minute taking and working closely in assisting both John Woodhouse and Jordan Pollard in the administration of the business portfolio.